About Us

Hesta Health is creating a new benchmark in women’s health, delivering exceptional care at every life stage. As we advance towards this goal, we are committed to closing the women’s health gap, beginning with pregnancy and postnatal as our initial focus.

75 million years of women’s lives are lost every year due to poor health or early death. This gap limits potential, drives inequality, and reflects a healthcare system that wasn’t built for women. We are changing that.

Our first mission is to reimagine care for mothers and birthing parents through compassionate care, clinical excellence and technology.

Job Description

We’re looking for a Care Coordinator to play a key role in helping women and birthing parents access outstanding care. From guiding patients through appointments to ensuring results and referrals move smoothly, you’ll bring structure, warmth and clinical sensitivity to every step. Your dedication will help turn excellent clinical care into an excellent experience.

This role is suitable for candidates from a wide range of professional backgrounds such as nurses, doctors, midwives, experienced healthcare assistants, pharmacists, and more. What matters most is not your specific title, but your ability to approach every patient with nuance, empathy, and genuine care.

This is a part time role for 4-6 hours per day.

Location: Remote

Start Date: Early 2026

What You'll Do

• Coordinate the full patient journey - from registration and scheduling to follow-up and feedback - ensuring every woman receives timely, compassionate support.

• Provide clear, reassuring communication with patients by phone, email and digital platforms.

• Liaise with clinicians to prepare appointments, share updates and ensure continuity of care.

• Support synthesis of health information, following Hesta’s clinical pathways and standard operating procedures to prepare summaries for clinician review.

• Manage booking requests, cancellations and changes with care and efficiency.

• Support referral pathways and the safe handover of clinical information between teams.
  Maintain accurate records in our digital systems, upholding confidentiality and data quality.

• Contribute to service improvement by noticing patterns, anticipating needs and suggesting better ways of working.

Requirements

What You Bring

• Experience in healthcare coordination, patient services or clinical administration (primary care, women’s health or digital health preferred).

• Excellent communication skills - you know how to listen, reassure and guide with warmth and professionalism.

• Outstanding organisation and attention to detail, able to manage multiple patient journeys confidently.

• Comfort using clinical and administrative digital tools.

• Sound judgement, reliability and respect for clinical boundaries.

• A calm, collaborative approach and genuine care for women’s health and wellbeing.

• Desirable: Experience working in hybrid or digital-first healthcare environments.

What we offer:

• You’re joining a winning team who closed their oversubscribed £2M pre-seed earlier this year, backed by investors such as Eka Ventures and Blue Lion Capital

• Hesta's co-founders are experienced operators and clinicians who have worked at Airbnb, Babylon, NHS, Oxford, UCL and McKinsey & Company.

• A unique opportunity to join a startup at day zero and help build the backbone of a healthcare service designed specifically for women and birthing parents

• Join a small, mission-driven team where your contributions have immediate impact - we can actually the way healthcare is designed, delivered and scaled for women, here at Hesta Health!

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.